Support for every stage
of your NDIS business.

Practical guidance and personalised support to help you
establish, register, operate and grow.

Four professionals collaborating around a timber meeting table

Support that fits
your business.

Whether you’re starting out on your own, building a team or improving an established business, we work with you to understand your goals and where our support would benefit you.

ESTABLISH & GROW

NDIS business setup

Becoming an independent support worker or starting an NDIS provider business? Turn your plans into a clear, practical starting point.

  • Step-by-step guidance to set up your business.
  • A clear outline of the essential requirements for the services you plan to offer.
  • Where to find relevant information, services and support.
  • Guidance on required training, qualifications and relevant checks and clearances.
  • Help understanding business registration, insurance and record-keeping requirements.

Sole trader package

A simple and effective way of working for independent support workers / sole traders.

  • The easy-to-follow qeleq operating system, bringing structure and clarity to your operations.
  • Policies and processes proportionate to your services.
  • Personalised NDIS templates and everyday documents to support your work.
  • Clear steps explaining what to do, when to do it and where to store the required evidence.
  • Personalised guidance to help you put it all into practice.

Small provider package

The same practical foundations as the sole trader package, with additional support for managing a team.

  • The easy-to-follow qeleq operating system, bringing structure and clarity to your operations.
  • Policies and processes proportionate to your services.
  • Personalised NDIS templates and everyday documents to support your work.
  • Clear steps explaining what to do, when to do it and where to store the required evidence.
  • Personalised guidance to help you put it all into practice.
  • Additional policies and processes for governance, recruitment, staff induction, training and supervision.
  • Clear responsibilities, team handovers and oversight of service quality.

Medium provider package

The foundations of the small provider package, with additional oversight and consistency across multiple teams, services or locations.

  • Management reporting and oversight—clear visibility of compliance, service quality, risks and outstanding actions.
  • Delegated responsibilities and approvals—who can make decisions, and when issues need escalation.
  • Internal reviews and audit preparation—checking that policies and processes are followed across teams.
  • Business continuity and workforce planning—maintaining services during absences, disruptions or growth.
  • Systems and process improvement—reducing duplicated work and introducing automation only where it offers clear value.

NDIS registration support

We guide you and work alongside you through the NDIS registration process, step by step. We help you understand the requirements for the specific services you provide, organise the documents you need and prepare you for your registration audit.

NDIS compliance and audit preparation

We help you put NDIS requirements into practice and prepare for your audit. Together, we review your policies, processes and records, identify gaps and organise the evidence you need. We also help your team confidently explain how they meet these requirements in their everyday work.

Consultancy

We provide practical advice to address a specific challenge or improve how your business operates. We work with you to clarify priorities and improve quality, compliance and efficiency, including through the use of technology and AI.

Project management

Support to turn an improvement or business change into a well-managed project, with clear scope, responsibilities, milestones and oversight—from planning through implementation.

ONGOING SUPPORT

A partner
month after month.

Monthly support retainer

Stay informed, keep improving and have someone to turn to as your business and its obligations change.

The scope and level of ongoing support are agreed with you to suit your business.

Build on
what works.

We start with your goals and the tools and processes you already use. A targeted improvement may be all that’s needed. We recommend new technology or a change of software only where it offers clear value for you and your business.

Our commitment goes beyond supplying documents. We help you put the right approach into practice and use it with confidence.

Your goals. Our guidance and support to achieve them.

How we can help

Ongoing support for changing obligations, documentation updates, compliance, business needs and useful AI and automation opportunities.

Let’s talk.

Speak with Trevor Madden about your business goals and the support you need.

enquiry@qeleq.com.au

0414 876 691

88 Christie St
St Leonards NSW 2065

Connect with Trevor on LinkedIn