A genuine partner
to your business.
Professional advice and support, with personalised policies,
processes and tools that benefit you and your business.
was established in response to the change, frustration and uncertainty facing people looking to establish, register or grow their NDIS business.
We bring extensive experience in regulated environments, audits, quality assurance and project delivery to provide a methodical approach, clear actions and personalised support.
Our unique operating model connects your policies, processes, everyday documents and tools with how your business actually works. It helps you understand what needs to happen, who is responsible and how to maintain the records that demonstrate it is being done.
We work with you to build on any existing systems you may have, address what needs attention and use technology where it offers clear value. Our guidance reflects current regulatory requirements and is tailored to your business, with ongoing support available as those requirements change.
Our purpose is to help you move forward with clarity and confidence—with practical ways of working that support quality services and your business goals.
Trevor MaddenFounder
The experience behind qeleq
was founded by Trevor Madden after decades of experience managing complex operations, critical infrastructure and major changes in environments where reliability, accountability and compliance are essential.
His background spans technology, banking and large-scale corporate and government operations, including responsibility for critical data centres, disaster recovery, cyber security and financial crime compliance.
Trevor sees huge opportunities for appropriately controlled use of AI to benefit NDIS providers and improve the quality of care they provide.
“Decades of experience in complex, regulated environments have taught me a simple lesson. The best systems are those that people understand, trust, and consistently follow.”
disability sector experience
Sector experience, practical understanding
also brings together consultants with more than 50 years of combined experience across the disability care sector. Their experience includes establishing and running their own businesses, as well as working within small and medium-sized providers.
Together, we understand the responsibilities of running a business and the everyday realities of delivering support. We combine that understanding with a methodical approach and personalised guidance to help you build confidence and improve how your business operates.
Ongoing Support
Our relationship continues beyond handing over documents. When questions arise or circumstances change, ongoing support means having someone familiar with your business to turn to.